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Forum Discussion

bonners's avatar
bonners
Aspirant
Oct 12, 2020

RAX40 says disconnected in app

I was trying to show the app to someone at work today and it said the router was disconnected. I phoned home and was told the router was working fine and supplying internet. I asked my son to disconn...
plemans's avatar
plemans
Guru - Experienced User
Oct 12, 2020

What modem do you have? 

bonners's avatar
bonners
Aspirant
Oct 13, 2020

I have NBN (national broadand network) and there is a big box on the wall. From here is a cable to my netgear router.