NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Uncreative54
Mar 27, 2020Initiate
RAX40 setup fails with pc and app
I am trying to set up my new RAX40 and when I log in with my pc it does an infinite "problem detecting internet connection" loop. Which is weird because the internet connection indicator on the router...
Uncreative54
Mar 28, 2020Initiate
I had to turn bridge mode /off/ on the stupid tg1682g gateway (the cable modem fried and I'm stuck with this xfinity monstrosity til next paycheck). And that was annoyingly difficult considering you can't hardline into the gateway guide once it's in bridge mode.
Anyway, after disabling bridge mode, the netgear genie was able to detect the internet and then fail completely. But at least that time the failure brought up the option for manual setup. So I immediately updated the firmware. After that things started working properly and I was able to set up my wifi.
I held my breath a little when putting the tg1682g back into bridge, but everything works now! Hooray! I only had to stay up til dawn fixing it!
Anyway, after disabling bridge mode, the netgear genie was able to detect the internet and then fail completely. But at least that time the failure brought up the option for manual setup. So I immediately updated the firmware. After that things started working properly and I was able to set up my wifi.
I held my breath a little when putting the tg1682g back into bridge, but everything works now! Hooray! I only had to stay up til dawn fixing it!
additude
Mar 29, 2020Virtuoso
Awesome!
Rock on bro.... get some sleep... :)