NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Rosiswag's avatar
Rosiswag
Follower
Apr 30, 2020

RAX40 Slow Download Speed

I'm currently paying for 50mbps down/4 mbps up from my ISP. When I perform a speedtest on wifi I typically get 6-10 mbps down, the highest I've seen in the past week was 20 mbps down. I tested a hardwired connection to my modem (Arris SB6183) and got my full 50 mbps down/4 mbps up speeds. 

 

How can I improve the speeds while I'm on wifi?

Currently have firmware version V1.0.3.64_1.0.1 on the RAX40.

QoS is disabled, I've never had it enabled.

 

3 Replies

Sort By
  • plemans's avatar
    plemans
    Guru
    May 01, 2020

    have you tried a factory reset and manual reinstall?

    The rax devices are pretty new and respond favorable to that because firmware has changed so much from release date. 

    • nickolai_nighth's avatar
      nickolai_nighth
      Guide
      May 02, 2020

      Sensei - I have various problems with the RAX40 (slow wireless speeds among them) - what do you mean do a full reset and manual install?  I don't see how to do that on the admin interface.  And by manuall install - do you mean uploading the latest firmware using the router's web interface? 

       

      I have Firmware Version V1.0.3.64_1.0.1

       

      • plemans's avatar
        plemans
        Guru
        May 02, 2020

        nickolai_nighth please start your own thread if you've got issues to we can address them. But yes, you can factory reset from the gui. 

        advanced-----administration------backup----erase

        and by install manually, don't use a backup configuration in case an old setting is causing the issue