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Forum Discussion
jeffo20375
Jun 30, 2020Aspirant
RAX40 V1.0.3.80_1.0.1 is not compatible with Spectrum ISP
All I have been on spectrum ineternet for about 4 months, when my wife was checking the router one day to see if one of the devices was enabled on the nightgear app, she noticed and update button for...
michaelkenward
Jul 01, 2020Guru - Experienced User
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware. It is also the first thing that Netgear support will recommend.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
The factory reset is more a "witchcraft" move than a technically informed solution, but it does seem to fix problems, especially on the wifi front.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
An alternative is to go back to the older firmware.
If you visit the support pages:
Support | NETGEAR
you can feed in your model number and find the documentation for your hardware.
It will also have any firmware for your device.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
carminea
Jul 01, 2020Star
That didn't work. Tried it 5 times and pushed reset pin hole on router.
Have sam3 problems. Even tried an older firmware from website. Doesn't work. The update fried the router.
I'll just switch brands and never buy netgear again, had the router 6 months spent 200 dollars for junk.
Have sam3 problems. Even tried an older firmware from website. Doesn't work. The update fried the router.
I'll just switch brands and never buy netgear again, had the router 6 months spent 200 dollars for junk.
- michaelkenwardJul 02, 2020Guru - Experienced User
carminea wrote:
Even tried an older firmware from website. Doesn't work. The update fried the router.That doesn't make sense. What does "fried the router" mean?
- carmineaJul 02, 2020StarGoogle the term....
- michaelkenwardJul 02, 2020Guru - Experienced User
carminea wrote:
Google the term....That is no use whatsoever.
There are specific terms that describe what is happening to a router. For example, "corrupt firmware" is something that everyone understands and that you will see mentioned in manuals.
If you don't want to help, fine. This will indicate to people how much weight to attach to your messages.