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Forum Discussion
jeffo20375
Jun 30, 2020Aspirant
RAX40 V1.0.3.80_1.0.1 is not compatible with Spectrum ISP
All I have been on spectrum ineternet for about 4 months, when my wife was checking the router one day to see if one of the devices was enabled on the nightgear app, she noticed and update button for...
michaelkenward
Jul 01, 2020Guru - Experienced User
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware. It is also the first thing that Netgear support will recommend.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
The factory reset is more a "witchcraft" move than a technically informed solution, but it does seem to fix problems, especially on the wifi front.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
An alternative is to go back to the older firmware.
If you visit the support pages:
Support | NETGEAR
you can feed in your model number and find the documentation for your hardware.
It will also have any firmware for your device.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
carminea
Jul 02, 2020Star
ok, what i learned is to download the older firmware version from Netgear website, look for the older version
V1.03.64_101 and go into the Admin settings of the route and update firmware manually.
After i did that everything works again back to normal. It tooks me a few days of playing with setting and resets, but today i downloaded and tried the older version and it works
give it a try. Also turn off auto updates so it doesnt happen again, and hopefully another update will come out
stay away from 3.80 version, its garabage. something is wrong with that version. It blocks all wifi traffic and you cannot do anything about it in the settings
- michaelkenwardJul 02, 2020Guru - Experienced User
carminea wrote:
give it a try. Also turn off auto updates so it doesnt happen again
That's important advice.