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Forum Discussion
RAX40 V1.0.3.80_1.0.1 is not compatible with Spectrum ISP
All I have been on spectrum ineternet for about 4 months, when my wife was checking the router one day to see if one of the devices was enabled on the nightgear app, she noticed and update button for...
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware. It is also the first thing that Netgear support will recommend.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
The factory reset is more a "witchcraft" move than a technically informed solution, but it does seem to fix problems, especially on the wifi front.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
An alternative is to go back to the older firmware.
If you visit the support pages:
Support | NETGEAR
you can feed in your model number and find the documentation for your hardware.
It will also have any firmware for your device.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
Yes, I tried to revert to factory settings, this did not fix the issue. Only reverting back to and older firmware version fixed the issue.
- Here is the main issue, this means we cannot get any future updates that protect us from router vulnerability, after that's what firmware updates do right.
- Well at least you can test new builds and if it doesn’t work revert back. But yes I was thinking the same thing. Hopefully enough of us are having this issue that Netgear will fix it in the next release.
Since I rolled back to the .64 firmware......all is well again.
With the .80 firmware, I was power-cycling 3-4 times a day to get my SSID's to broadcast again despite the "All green" physical LED indicator lights and the "Good" status on the NetGear Admin tools (mobile & web).
I was looking forward to using the new "SmartConnect" feature to have it manage 2.4GHZ vs 5.0 GHZ....too bad, back to broadcasting both and choosing the default to use based on the connecting device.
Please fix this Netgear. C'mon.....