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Forum Discussion

chromerose's avatar
chromerose
Aspirant
Jul 22, 2021

RAX40 VOIP setup & Anywhere Access not working

Running version 2.10.5.17 and the latest firmware on an iPad.

The "Anywhere Access" is enabled in the App but no longer working. It worked in the past and not since I had to perform another setup due to connectivity issues we were experiencing. In addition to that, I have no way of accessing advanced settings to prioratize VOIP to better the quality of the calls to the business.

 

I'd really appreciate it someone could provide me with a solution here. Thanks.

2 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello chromerose,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian 

    • chromerose's avatar
      chromerose
      Aspirant

      Sadly I'm outside of that window which quite frankly is too small. Netgear should be able to offer at the very least a one year "warranty" if it's confident in its products & services; Costco offers 6 months on electronics and they're not even manufacturers.