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Forum Discussion
RAX40 Wifi Connection Issues with Multiple Devices from Various Manufacturers
I got a RAX40 last month and have had issues since i opened the box. I am running the unit in Access Point (AP) mode. List of issues: With 1.0.2.46 firmware I was not able to use a WPA2 password ...
Hello camping147,
Thanks for taking the time to post a detailed description of the issues you're experiencing with your router. I'd like for our support team to get in contact with you. If you're interested, please send me a message with your contact info and serial number.
~Christian
Talking to support has been useless so far. They just go through their runbooks and don't care about the troubleshooting or investigation I have done so far. I was able to update the firmware to xx.60 but the connection issues still persist. I keep having to turn off and on the router every day or so in order for the devices to connect back to the network. I also was not able to log into the router when in this state. This leads me futher to believe it has something to do with the unit. If someone could put me in contact with someone who can help effectively I would appreciate it.