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Forum Discussion

camping147's avatar
camping147
Guide
Sep 04, 2019

RAX40 Wifi Connection Issues with Multiple Devices from Various Manufacturers

I got a RAX40 last month and have had issues since i opened the box.  I am running the unit in Access Point (AP) mode.  List of issues: With 1.0.2.46 firmware I was not able to use a WPA2 password ...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Sep 05, 2019

Hello camping147,

 

Thanks for taking the time to post a detailed description of the issues you're experiencing with your router. I'd like for our support team to get in contact with you. If you're interested, please send me a message with your contact info and serial number.


~Christian 

Jrispoli's avatar
Jrispoli
Aspirant
Jun 11, 2020
I have had issues of my wifi dropping since I bought this last year. I kept having Comcast come over and try to fix it because I thought it being new wouldn't have been the issue now I'm seeing people have the same problem as myself. Has anyone had luck on a fix? And isn't it insane that you only have 90 days of customer support? You pay more money for a better product and you can't get decent customer service... What the hell.
  • patrickbedgood's avatar
    patrickbedgood
    Apprentice
    Jun 11, 2020

    Did you try the latest firmware that just relased? 1.0.3.80? I appear to have somewhat stable connection with this firmware release.

    • ronald_fr's avatar
      ronald_fr
      Luminary
      Jun 12, 2020

      Hi

       

      where did you find this f/w ?

       

      Regards

      Ron

       

      Firmware Version Check
      No new firmware version available.