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Forum Discussion
RAX40 Wifi Connection Issues with Multiple Devices from Various Manufacturers
I got a RAX40 last month and have had issues since i opened the box. I am running the unit in Access Point (AP) mode. List of issues: With 1.0.2.46 firmware I was not able to use a WPA2 password ...
Still in my 90 day support and just got in contact with NetGear. Reported that I am still getting regular WiFi drops outs from multiple devices and even unresponsive DNS at times (even though internet DNS still available). Was advised by NetGEAR Level 1 support that I needed to downgrade to Firmware Version 1.0.3.62 BEFORE they would escalate to Level 2 support. I was on V1.0.3.80 previously which was the latest at the time of posting. Downgrade successful and so far so good, but I will need a day to be sure. Will update then.
Hi all,
As per my previous reply, I just want to let you all know that downgrading to firmware 1.0.3.62 was a huge improvement. I don't experience the regular dropouts anymore. A lot more stable than 1.0.3.80. Not 100% perfect but worth sticking to until Netgear sort out the latest version. Hint: turn off auto upgrade on the router.
I agreed with dbodey 1.0.3.62 a lot more stable. So far only drop one time in 2 days as far as I can notice.
However with this old version there no Smart Connect option under wifi setup. I don't think users care about
this option rather than a good stable connection.
Hello Nighthawk AX users,
Thanks for taking the time to share your experience with the latest RAX40 firmware. I have forwarded the feedback to our product teams for further investigation.
Regards,
Christian
Christian_R thank you for finally providing some sort of response to this. Hoping that the tech team can identify the source of this issue and rectify it.. Was a huge disappointment when I purchased and installed the router to have these dropouts constantly happen.
