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Forum Discussion
RAX43 — Nighthawk AX5 5-Stream AX4200 WiFi Router "Loss of Internet while still connected."
Hello, I am having issues with the wireless abilities of my RAX43. Problem: Internet connection will drop suddenly, but I will still be connected to WiFi. Notes: This will happen simulta...
Have you looked at the contents of your router log? It may contain some leads as to the cause. They are under Advanced -> Administration -> Logs.
For security purposes, please do not post the contents of your router log verbatim. The logs contain MAC (Media Access Control) and IP (Internet Protocol) addresses which should remain private and be edited out.
Have you performed a full factory reset (hole at the back of the router, press for 10 seconds) and set up everything manually from scratch?
