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Forum Discussion
RAX43- Nighthawk AX5/AX4200- Difficulty Accessing Internet After Firmware Update w/o VPN
I updated the firmware on my Nighthawk RAX43 router this past April/May and ever since, I have had significant issues accessing the interest. I have Verizon FIOS, and prior to the firmware update, ha...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Does this happen to all devices?
Wireless and ethernet connections?
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?
What version of Fw was working for you before?