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Forum Discussion
Mars92
Dec 29, 2021Aspirant
RAX43 5Ghz network unstable
*Router is actually RAX43 but for some reason that wasn't an option. I can't seem to get a stable connection to a 5Ghz network on my PC that lasts longer than 5 seconds. I recently switched ISPs ...
- Jan 06, 2022
Update for anyone reading this in the future: After troubleshooting and talking to Netgear support, we determined it was faulty and I returned the router and replaced it, I haven't had any issues with the new one since then. So if you're having a similar issue to me, you might need a replacement unit.
Twitchrot
Jan 01, 2022Star
Hey there, not sure if this will help but my suggestion is to first check that the device you are using (phone, tablet, laptop etc) supports the 5Ghz WiFi. For instance most Apple products do after a certain model but can't comment on my else. Next, turn off all the Smart Connect, bandwidth control and anything else fancy to do with 5Ghz and just try to connect one device. You can see if that is working by looking at Connected Devices.
From my experience the 5Ghz on the RAX43 is very stable. I think the trickery that Netgear adds like the automagic switching and so on doesn't assist but often causes more problems than it solves.
Hope this helps!
Regards,
Twitchrot