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Forum Discussion

jimmyjones's avatar
jimmyjones
Aspirant
Mar 22, 2022
Solved

RAX43 does not make PPPOE request

I want to connect my router to my operator through an ONT in bridge mode. Since I am an employee of the company that provides service I can see the requests that PPPOE from the operator side, and I c...
  • jimmyjones's avatar
    jimmyjones
    Mar 28, 2022

    After many, many tests, incompatibility seems to occur with certain ONT models. Using the latest models of TP-Link ONTs, it has been possible to keep the PPPoE session active and access the Internet normally.

     

    Although we have not been able to detect the exact incidence, we have been able to narrow down the problem in ONTs with more than 2 years of Huawei and Uplink brands, which are the brands that we have been able to test because we have several models that meet these characteristics.

     

    Regards

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 22, 2022

I would reach out to a forum moderator and see if they can help you on this. Seems like something in FW would need to be checked. 

Altsai DarrenM 

jimmyjones's avatar
jimmyjones
Aspirant
Mar 23, 2022

Thanks for mentioning them! Last night I was testing with a Switch and doing Port Mirroning between the ONT and the Router and I can confirm that the connection to the operator's intranet is done, since you could see some requests like ping and WHOIS of devices present on the network, however no request is ever made to the PPPOE to authenticate the session and get access to the internet.