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Forum Discussion
RAX43 dropping IoT hub
New router, installed <7 days. I have 40-45 devices total on the router; 6 Windows, 4 Android phones, 3 android tablets, 4 internet TV, many light bulbs, switches, plugs etc. One specific device is...
Hello jmorgie7,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
Yes it is new. I have wasted > 1 hour trying to contact Netgear support ... they tell me to try the community.
So have you any insight into this problem ? instead of just shining me on ....
Hello jmorgie7,
May you send me a private message with your email address and case number(s). I'd like to look into this further for you.
Regards,Christian