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Forum Discussion
davidaz
Apr 08, 2024Aspirant
RAX43 fast roaming
Can I turn off “fast roaming”? Having issues with Circleview camera and they suggest turning off fast roaming to see if it make any difference. Can not find where in settings that I can turn it of...
michaelkenward
Apr 08, 2024Guru - Experienced User
davidaz wrote:
Having issues with Circleview camera and they suggest turning off fast roaming to see if it make any difference.
And those issues are? Is "they" the people who make the Circleview?
Can I turn off “fast roaming”?
That's not something you'll find mentioned in most Netgear manuals. Perhaps it goes under another name.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
- davidazApr 08, 2024Aspirant
Thx for the reply. Issues are that the camera was working fine for many months. Dropped out once in a while…maybe 2-3 times. it now will not stay connected. I have done a complete reset of the camera and a delete/reinstall of the Circleview camera in HomeKit and it drops out (says “no response”) after less than a day? Apple suggested installing from another device, which I have done and still not staying connected to WiFi.
The “they” I referenced in my post, was Logitech (the manufacturer of the camera). I read in one of their forums to try turning off fast roaming, then test to see if it works.
can’t find a where to turn off in RAX 43 settings? - schumakuApr 08, 2024Guru - Experienced User
michaelkenward wrote:Can I turn off “fast roaming”?
That's not something you'll find mentioned in most Netgear manuals. Perhaps it goes under another name.
Amazing what ideas certain communities are bringing up 8-) Think about what fast roaming is, and what it is good for. Fast Roaming is == Fast BSS transition (802.11r). "802.11r streamlines the authentication process using a feature called Fast BSS Transition (FT) when your device roams from one AP to another on the same network. FT allows the devices to associate with APs more quickly."
Before 802.11r could take an advantage (for the wireless client) must understand much more what is going up around it.
Are we talking about a simple Circle View Camera (pure 2.4 GHz if I'm not wrong), or a Circle View Doorbell Camera (dual-band 2.4 & 5 GHz) - both non-moving, static mounted devices? And a single RAX43 Wi-Fi router? Assuming we face a capable Wi-Fi Client, one that does support both bands, the radio measurement (802.11k) feature of the client might come into play.
"802.11k allows these devices to quickly identify nearby access points that are available for roaming. When the signal strength of the current AP weakens and your device needs to roam to a new one, the device already knows which access point offers the best connection. ... A roam scan is the process used by a device to check for access points that support the currently associated ESSID."What could cause this situation? Probably some interference on the 5 GHz band lowering the connection quality massively, but hey the Circle View Camera is 2.4 GHz only.
Granted, there might be some Netgear WiFi Repeater, or for the sake also an Orbi system on air, also announcing their presence by the wireless network management (802.11v)
"802.11v provides additional information about nearby access points that could be optimal candidates to join. When a device must roam, the BSS transition data (supplied by the network) is reviewed so the device can quickly determine which access points are best for roaming."
Still in doubt and think something needs to be disabled on the RAX43?
Much more I suspect the 2.4 GHz band - in case of a client does not remain associated - should be evaluated, look for less used channel (don't forget there is not much of a choice, in the FCC regulatory channels 1-5/6-11, and keep in mind there are services in this band which are not easily visible in a Wi-Fi analyzer).
Correct Razor512: crappy IoT don't love 802.11r!