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Forum Discussion
Dshow
Feb 25, 2024Aspirant
RAX43 internet drops out. Thoughts on why?
Hi, I have a Netgear Nighthawk AX5 ax4200 5- Router that I use from streaming over WIFI. About every day or so, the WIFI stops. The last time it did that, I connected my computer via an ethernet c...
Retired_Member
Feb 25, 2024according to Netgear's online info, that RAX43 includes a 1-year Armor subscription.
did you enable and configure it?
https://www.netgear.com/home/wifi/routers/rax43/
as you're willing and able to plug ethernet cables,
the next time the internet dropout happens,
as a diagnostic
you could try unplugging then replugging the modem from/to the RAX43
to see if that recovers internet.
good plan?
Dshow
Feb 25, 2024Aspirant
Not sure what you mean by "did you enable and configure it?"
I set up a 2.4, 5G, and Guest networks and I also have a thumb drive in the USB port.
What do I need to enable and configure?
I'm presently evaluating the Verizon 5G which has a router... (I had it set to pass through mode to work with my router.)
- Retired_MemberFeb 25, 2024
I'm not familiar with the Nighthawk App on a smartphone.
but I've read some recent threads here explaining that's the one-and-only place to configure Armor.
what I was getting at was, (oppositely)
maybe by disabling Armor, one variable in this equation could be excluded
to narrow down the source of the problem.