NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rax45 - Router name doesn’t show up to connect to
I have been using the router for about 3 months and the WiFi network disappeared. Luckily I can still connect through my Spectrum supplied modem+router. I tried resetting the Nighthawk multiple times ...
> [...] the WiFi network disappeared. [...]
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for the
LED descriptions and "Troubleshoot". Pay particular attention to the
"WiFi LED" and the (poorly identified?) "WiFi button". Did you press
it? Further reading might not hurt, either.
- Thank you for the response. I did go through all the online material and troubleshooting. Yes, the lights are on. However still no signal to connect to.
> [...] Yes, the lights are on. [...]
_Which_ "the lights are on"? With my weak psychic powers, and your
detail-free descriptions, progress here might be tough.> [...] However still no signal to connect to.
> I can't find the Netgear WiFi to connect to. [...]
For what, exactly, are you looking?
> [...] I tried resetting the Nighthawk multiple times [...]
"tried"? An actual settings reset (holding the Reset button down
long enough to have its intended effect) should restore the SSID(s) to
the default(s) shown on the product label. In any case, if the radios
are working, then one or more SSIDs (with strong signals) should appear
and disappear from the list of availables on a working wireless device
when the power for the RAX45 is applied and removed.
It's also possible for the RAX45 hardware to fail, but it'd take more
than "I can't find" to convince a skeptic of that.