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Forum Discussion
Anothersteve
Jul 17, 2020Aspirant
Rax45 called to get help
Call the support line because it had really short range did all the stuff the tech wanted then the photos from my computer were being copied and password folder popped up then the screen went black an...
schumaku
Jul 17, 2020Guru - Experienced User
Anothersteve wrote:
Call the support line because it had really short range did all the stuff the tech wanted then the photos from my computer were being copied and password folder popped up then the screen went black and the computer crashed wrote an email and the same tech called me back no netgear he hacked my **bleep** .....
In most marekts Netgear support can't just be called direct, because ther is no support line number published... Where have you located the Netgear support number? Hint: Using Google or the like to find a phone number will hit a Scam "help" rip-off.
Anothersteve
Jul 17, 2020Aspirant
It was on the box for Costco customers and was under the plastic so it was good and they must there’s problems with there stuff if they don’t want you to call lol I’m done them
- michaelkenwardJul 19, 2020Guru - Experienced User
Anothersteve wrote:
It was on the box for Costco customers and was under the plastic so it was good and they must there’s problems with there stuff if they don’t want you to call lol I’m done themThis has come up here before. It is something that Costco does with Netgear, but no one in Netgear support seems to know about it.
The last time it happened, I think it took a Netgear moderator to intervene.
AX8 / RAX75 - No Tech Support for Costco Customers... - NETGEAR Communities
But I am not sure that this is relevant here. The question does not seem to be about trying to sort out a problem so much as having a rant. Not much help we can offer there. Sounds like the wrong buying choice.