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RAX45 desktop unable to connect
I have a new Nighthawk AX6 with Spectrum as my ISP. Everything has connected successfully except my Toshiba all in one desktop computer (LX800). My Toshiba will not locate my new Netgear router.I’ve tried everything I know including troubleshooting with Netgear, Toshiba and Spectrum (waiting for callback). Any ideas? I am not the best with these issues but I’m trying and learning and frustrated! Thanks!
From researching, that adapter was pretty horrible when it was released. Realtek doesn't even list it on their site as supported.
I know several companies cards had issues with AX when it was first released but driver updates fixed most of those. I don't see any new drivers for that card at all.
Might be worth upgrading the wireless card or putting a usb wireless adapter in the all in one.
its a half height mini pcie card so there's plenty of options if you want to swap it for a decent networking card.
7 Replies
what wireless card is in the toshiba?
That's kind of key.
They might have you turn off AX (defeats the purpose of this router).
What error does it give you?
Is it able to see 2.4ghz and 5ghz?
Thanks for your response. I do not know what kind of wireless card it has. Where can that be found? My desktop is 7 years old/windows 10. My old router was a Sagecom Fast 5260 Andy I was having “unstable internet connection during Zoom meetings. The Netgear Nighthawk was supposed to take care of that issue with stronger signals. With the old router my desktop had 2.4 and 5.0. After installing the Nighthawk everything worked (ipads, iphones, Ring doorbell and security light, and HP wireless printer) but not my Toshiba desktop. It doesn’t give an error code message - it’s just unable to locate the new NETGEAR25 address under WiFi search. I see all the neighbors but not mine - weird. Any other ideas?
go to the device manager in windows 10. it should show your wireless network card. That'll tell us a lot.