NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Aspirant

Apr 06, 2022

RAX45 Guest Network doesnt connect to internet

Netgear AX4300 RAX45 (Costco version) configured for 2.4GHz guest network will not connect to the internet. This was working and I am not sure when it quit. Other networks are working just fine. T...

Guru - Experienced User

Apr 06, 2022

Has a factory reset and setup from scratch been performed since last FW update?

dmjeziorski
Aspirant
Apr 06, 2022
The firmware is the version it came with and was running with the initial setup was done. Nothng was changed since.
DaveJ
- FURRYe38
  Guru - Experienced User
  Apr 06, 2022
  You may want to update fw to this:
  
  https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/New-RAX45-Firmware-Version-1-0-5-106-Released/td-p/2176612/jump-to/first-unread-message
  
  Or I see NG put out v.110:
  
  https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/New-RAX45-Firmware-Version-1-0-10-110-Released/td-p/2212268/jump-to/first-unread-message
  
  See if this clears up the GN issue...
  - dmjeziorski
    Aspirant
    Apr 08, 2022
    Finally fixed. I did download and install the newest firmware from netgear.com. I did have to install manually since the auto process errored out. By itself that did not fix the problem. Ended up resetting to factory defaults and rebuilding my configuration. No idea why it failed in the first place. But now I am back to working again. Thanks to all for your suggestions.
    DaveJ