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Forum Discussion
RAX45 NOT CONNECTING TO INTERNET MODEM
OK, so I see many people posted same issue in the forum, but non of them have answers. Well, one of them had something like change DNS address from 8.8.8.8 to 8.8.5.5 or something like this. Howev...
What Firmware version is currently loaded?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Have you power cycled the modem OFF for 30 seconds then back ON leaving the RAX On.
Be sure that your RAX is the only item connected to the CMs ports on port #1. Nothing else should be connected to the CM modem.