NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RAX45 Slow Wired and WiFi Speeds
Hello, I tried posting this question a few minutes ago, but it came out as all one long paragraph which is awful. Here is my attempt at a redo. Hello, I recently bought the RAX45 Nighthawk route...
I initially tried to change all the settings to what you recommended. Given that the settings are in multiple menus, all I actulaly changed were
"Enable OFDMA" for both 2.4 and 5GHz. I now have the max speed I had before.
I have the same problems with the Nighthawk RAX45.
When i connect my laptop to the modem, I get 932/37. When i connect the router to the modem and then the laptop to the router i get a 276/16.
Why is the router slowing my wired connection? Looks like other pplhave the same problem. I have traffic meter off too.
I too am having this problem with the Nighthawk RAX45 I recently purchased.
When I connect my desktop computer directly to my Xfinity Xb7 Gateway and run it in combined mode, I get a consistant 720/24 on a 600 Mbps plan. If i put the Xb7 in bridge mode and connect the RAX45 router, and run a speed test from any computer on the network I get 280/24.
If I run a speed test through the Nighthawk app, which says it tests between the router and the internet, I get anywhere between 375 and 600 Mbps.
I do not have traffic metering or QoS on, have tried using different cat 5e and 6 cables, and I have the most recent firmware for both the the Xb7 and the RAX45.
So the router seems to be cutting speed at the LAN by half. Obviously this is a common issue judging by this and other threads. I've read different potential workarounds such as putting the router in AP mode but I dont want to have to do that.
So what is going on here?
- I was with customer support for 2 hours yesterday and no solution. I will most likely return this product which is a pity because I had high hopes.
Ontop of that the WiFi is so slow. My iPhone 11 gets a 30-70 mb download and 16 upload. Funny thing is that when I use the Netgear app it tells me I’m getting 400 plus . But when I use other testing sites and apps I get the 30-70 average. So safe to say I don’t trust the app now.
I will return this router once I find another that works. I’ll try Asus and Tplink and see.
Anyone recommend any other routers? I wanted to follow up on my post#6 regarding my RAX45's slow speed.
Spent around 2 hours with tech support today and after trying a dozen or so things it ended up being a problem with the latest firmware installation. The tech support agent had me download and reinstall the latest firmware and after that and restarting the router I am getting full speed out of it.
So reinstalling the most recent firmware solved my speed issue. Even if your RAX45 has the latest firmware and says that no updates are necessary, download the latest firmware update from the Netgear site and reinstall it. The router will warn you that you are about to reinstall the same firmware version as you already have, but ignore that and do it anyway.
Hope this helps...