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Forum Discussion

frankie6737's avatar
frankie6737
Aspirant
Aug 23, 2020

RAX45 VPN not working

Activated VPN service but cannot connect to router via VPN. Checking log and found that   [OPENVPN] NTP sync time failed. Get correct system time then reconnect. Sunday, Aug 23,2020 08:40:44   tr...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 28, 2020

Hi frank6737, 

 

Were you able to get this sorted out? What firmware version is your router currently on? 

 

Christian 

  • frankie6737's avatar
    frankie6737
    Aspirant
    Sep 05, 2020

    Tried both 1.0.2.28 and 1.0.2.66(latest update) but still didn't work. Same log found

      • frankie6737's avatar
        frankie6737
        Aspirant
        Sep 17, 2020

        I did but they just ask me to call for tech support. it is still no clue about the issue 

         

        As a long-team Netgear customer I reallly frustrate about the current tech support. I will look for different router brand to replace it.