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Forum Discussion
RAX48 hacked?
So I purchased this router from Best Buy Canada last week. Installed it Wednesday night. Checked for firmware updates through the GUI and there weren't any. Thursday it locked up, had to reboot it...
I'm having the same problem. Same change to the wifi network name; "Bernie_RAX50_2GN" and "Bernie_RAX50_5GNN". I paid for the GearHead support and they haven't been able to help me either. It seems like it's not a hacker since it is the same issue you described. However could be something targeting netgear routers specifically, I have no idea. I'd appreciate some real help, as the support seems to know less about it than I do.
I have sent this issue over to engineering it looks like this is a default wifi name the engineers used so I don't believe your routers are getting hacked they are just reverting to a saved name in the router.
DarrenM
I have had the same issue multiple times now. Both the 2g and 5g wifi signals will "magically" turn into Bernie_Rax45 2g and 5g.
I have to hard reset and reprogam every time it does this.
Is there a fix for this? I have only had this router for about 45 days now.
Thanks
For that router, if possible head to the router IP /debug.htm and click "Start Capture" then after around 2-3 minutes, click on "Save Debug Log".
It will be in the form of a .zip file.
Extract the zip file to a new folder
Look for a text file names something like Console-log1.txt
After that, open the file and scroll past the ping test section, and then look at some of those default config settings, especially the SSID info in the router info section.
PS, avoid sharing debug logs in a public setting as they contain all NVRAM values, which includes WiFi passwords, DDNS settings, and any other settings that were changed.
Has anybody tried the software update? My RAX50 just did this again, right now I'm using the Bernie SSID since i need my internet up right now and I can't take a chance on screwing things up by installing new firmware or re-installing the old firmware.
Also, does a firmware install completely wipe all the router settings? I am piggybacking the RAX50 on a AT&T BGW210 and I would hate to have to do that installation again.
Installed the new firmware and rebooted. Still have the Bernie SSIDs.
If you are experiencing issues with your routers SSID changing to Bernie please PM me I have a trial firmware that has a fix for this issue.
Thanks
Darren
