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Forum Discussion

kafkaesque's avatar
kafkaesque
Initiate
Jan 26, 2021

RAX48 hacked?

So I purchased this router from Best Buy Canada last week.  Installed it Wednesday night.  Checked for firmware updates through the GUI and there weren't any.  Thursday it locked up, had to reboot it...
betterzack's avatar
betterzack
Aspirant
Aug 30, 2021

I'm having the same problem. Same change to the wifi network name; "Bernie_RAX50_2GN" and "Bernie_RAX50_5GNN". I paid for the GearHead support and they haven't been able to help me either. It seems like it's not a hacker since it is the same issue you described. However could be something targeting netgear routers specifically, I have no idea. I'd appreciate some real help, as the support seems to know less about it than I do.

sugaree77's avatar
sugaree77
Aspirant
Oct 11, 2021

Installed the new firmware and rebooted. Still have the Bernie SSIDs.

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Nov 05, 2021

    If you are experiencing issues with your routers SSID changing to Bernie please PM me I have a trial firmware that has a fix for this issue.

     

    Thanks

    Darren