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Forum Discussion
davesolo
Jan 23, 2023Aspirant
RAX48 internet dead
All the lights are on and isp service is up and running. I can’t contact support because I don’t have a contract or whatever. Any advice? Nighthawk AX6 6-Stream AX5200 WiFi Router (RAX48) Tha...
microchip8
Jan 23, 2023Master
Check your DNS settings. Go to http://routerlogin.net or http://192.168.1.1
- davesoloJan 23, 2023AspirantHello, I tried doing a factory reset and that worked for a bit now it’s back to what it was. I also tried changing the dns settings to google primary and secondary. I am still getting this error when I try to open google: This site can’t be reached. Googles dns address could not be found. DNS probe started
- davesoloJan 23, 2023AspirantHello, I have a RAX48 and all the lights are on but cannot access the internet at all. Is there a solution to this? Factory reset maybe? I called my ISP and their service is up and running. Thanks!
- KitsapJan 23, 2023Master
davesolo wrote:
Hello, I have a RAX48 and all the lights are on but cannot access the internet at all. Is there a solution to this? Factory reset maybe? I called my ISP and their service is up and running. Thanks!What is the brand name and model number of the upstream modem/gateway/ONT that is connected upstream of your RAX48? (look on the label)
When you say "cannot access the internet", with what type of device? How is it connected to the router? What are the error messages?
Can you connect a computer direct to the unnamed ISP device with an Ethernet cable to confirm the internet service is available?
- davesoloJan 23, 2023AspirantAlso the lights are like a light blue solid on the router. So my setup is I have a bridged technicolor modem from my isp and then I have this router connected to the bridged technicolor modem. I just updated the firmware yesterday on the netgear modem and the version number is: 1.0.12.120_2.0.83
- davesoloJan 23, 2023Aspirant
Also what do these mean in the logs?
[DoS attack: Fraggle Attack] from source 10.211.0.1,port 67 Monday, Jan 23, 2023 10:46:22
[DoS attack: ACK Scan] from source 18.172.134.112,port 80 Monday, Jan 23, 2023 10:45:29
- FURRYe38Jan 23, 2023Guru - Experienced User
So if you factory reset and setup from scratch and this time do not change the DNS settings on the router, does the router work for a good while?
davesolo wrote:
Hello, I tried doing a factory reset and that worked for a bit now it’s back to what it was. I also tried changing the dns settings to google primary and secondary. I am still getting this error when I try to open google: This site can’t be reached. Googles dns address could not be found. DNS probe started