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Forum Discussion
RAX48 internet dead
All the lights are on and isp service is up and running. I can’t contact support because I don’t have a contract or whatever. Any advice? Nighthawk AX6 6-Stream AX5200 WiFi Router (RAX48) Tha...
Check your DNS settings. Go to http://routerlogin.net or http://192.168.1.1
Hello, I tried doing a factory reset and that worked for a bit now it’s back to what it was. I also tried changing the dns settings to google primary and secondary. I am still getting this error when I try to open google: This site can’t be reached. Googles dns address could not be found. DNS probe started
- Hello, I have a RAX48 and all the lights are on but cannot access the internet at all. Is there a solution to this? Factory reset maybe? I called my ISP and their service is up and running. Thanks!
davesolo wrote:
Hello, I have a RAX48 and all the lights are on but cannot access the internet at all. Is there a solution to this? Factory reset maybe? I called my ISP and their service is up and running. Thanks!What is the brand name and model number of the upstream modem/gateway/ONT that is connected upstream of your RAX48? (look on the label)
When you say "cannot access the internet", with what type of device? How is it connected to the router? What are the error messages?
Can you connect a computer direct to the unnamed ISP device with an Ethernet cable to confirm the internet service is available?
- Also the lights are like a light blue solid on the router. So my setup is I have a bridged technicolor modem from my isp and then I have this router connected to the bridged technicolor modem. I just updated the firmware yesterday on the netgear modem and the version number is: 1.0.12.120_2.0.83
Also what do these mean in the logs?
[DoS attack: Fraggle Attack] from source 10.211.0.1,port 67 Monday, Jan 23, 2023 10:46:22
[DoS attack: ACK Scan] from source 18.172.134.112,port 80 Monday, Jan 23, 2023 10:45:29
davesolo wrote:
So my setup is I have a bridged technicolor modem from my isp and then I have this router connected to the bridged technicolor modem.What is that modem? Did you put it into "bridge mode" – a label that is widely abused and misunderstood – or is it something that the ISP was supposed to do?
- After I factory reset the netgear router, it worked for a while and I did not change the dns settings. Then it stopped working again.
Also I don’t know what the modem is called but my isp calls it a technicolor modem and it is provided by the isp. They put it in bridge mode not me, because I have my own router which is the one that is having issues.
So if you factory reset and setup from scratch and this time do not change the DNS settings on the router, does the router work for a good while?
davesolo wrote:
Hello, I tried doing a factory reset and that worked for a bit now it’s back to what it was. I also tried changing the dns settings to google primary and secondary. I am still getting this error when I try to open google: This site can’t be reached. Googles dns address could not be found. DNS probe started
