rax48 needs to be constantly reset

> I have a rax48 [...]

   Firmware version?  Connected to what?

> [...] that needs to be reset constantly. [...]

   "constantly"?  Not possible.  "frequently" might be possible.

   History?  Is this a new installation, or some kind of change to a
previously working installation, or what?

> [...] made sure it's updated [...]

   As always, an actual version number would be more useful than your
opinion of what's "updated" today.  Note, too, that "latest" and "best"
are spelled differently for a reason.

> [...] did a factory reset once. [...]

   Worth a try.  Did it get reset, or did you just poke the button too
quickly?  Look for "Reset" in the User Manual.

   It might help if you described what happens in the real world, rather
than what you think that this device "needs".

   "needs" is not a useful problem description.  It does not say what
you did. It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for the
LED descriptions and "Troubleshoot".