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smith01's avatar
smith01
Follower
Jan 09, 2021

RAx48

The Router will not connect to my cable modem.

 

How do I get help.

1 Reply

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  • michaelkenward's avatar
    michaelkenward
    Guru
    Jan 10, 2021
    smith01 wrote:

    The Router will not connect to my cable modem.

     

    Could mean anything.

     

    Does the cable fit?

     

    What is this modem?

     

    What are you doing and where does it go wrong?

     

    smith01 wrote:

     

    How do I get help.

    If it is a new device, then use support.

     

    Contact Us | Support | NETGEAR

     

    Start here:

     

    MyNETGEAR | Product Registration

     

    Start a case and, with luck, they will contact you.

     

    Or provide some useful detauls to people in tnhis community.

     

    You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)

    You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:

    Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities