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Forum Discussion
RAX49 connects to Ethernet but no wifi
Comcast shut me down for "upgrades", when it came back up my AX5300 no longer worked. For a while an old network extender SSID (that I unplugged 3 months ago) showed in the wifi list (on my Mac) but it didn't' work.
I tried a factory reset, and set it up multiple times, but in the end I can only connect to it with a hardwired ethernet connection. While the admin software shows the wifi (2g and 5g) are set up, I get none of my SSIDs listing in the wifi menu. The 192.168.1.1 admin software shows it all set up, but has yellow yield symbol on the wifi connections. see attached.
the router shows all lights on white except the 2g and 5g lights, the WPS lock symbol is flashing. For some reason, the admin sw says my router has Canadian software installed?
Anyone have a clue on how to get the wifi to work?
- Thom Walker
8 Replies
thomalanwalker wrote:Comcast shut me down for "upgrades", when it came back up my AX5300 no longer worked. For a while an old network extender SSID (that I unplugged 3 months ago) showed in the wifi list (on my Mac) but it didn't' work.
I tried a factory reset, and set it up multiple times, but in the end I can only connect to it with a hardwired ethernet connection. While the admin software shows the wifi (2g and 5g) are set up, I get none of my SSIDs listing in the wifi menu. The 192.168.1.1 admin software shows it all set up, but has yellow yield symbol on the wifi connections. see attached.
the router shows all lights on white except the 2g and 5g lights, the WPS lock symbol is flashing. For some reason, the admin sw says my router has Canadian software installed?
Anyone have a clue on how to get the wifi to work?
- Thom Walker
The LED indicator labeled A is a combination indicator and on/off switch. If it was manually turned off, a full reset does not turn it back on. You have to manually turn it back on. Press and hold the switch for a couple of seconds then release. Then the indicator should show Wi-Fi as on. See attached.
Thanks for your help!
But already saw that in the manual and have turned it on and off several times. Still no joy. Other ideas?
Thanks
thomalanwalker wrote:Thanks for your help!
But already saw that in the manual and have turned it on and off several times. Still no joy. Other ideas?
Thanks
What country are you operating this router in?
What is the brand name and model number of the modem/ONT that is connected between your router and the internet? Look on the nameplate please.
You might try to re-flash the current firmware over the top of what is on there now. Only use a computer connected to the router via an Ethernet cable. If absolutely necessary, use a computer connected via Wi-Fi. Stay far away from the mobile application.
The WPS should time out and stop flashing after several minutes as long as no one is trying to use it to connect to the network.
