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Gabnxe's avatar
Gabnxe
Tutor
Jul 25, 2024

RAX5 not broadcasting wifi

Since doing a factory reset, my RAX5 router is not broadcasting wifi. When I tried to log into it directly, I got a splash page that said to use the Nighhawk app, but the app is not seeing the router,...
plemans's avatar
plemans
Guru - Experienced User
Jul 25, 2024

A couple things. 

1. There isn't an RAX5. Its a 2 digit number at least. What actual model do you have? 

2. On the splash page that says to use the app, there's a link at the bottom that says "i don't have a smartphone" or similar. Click on that and you can go through setup through the browser

3. Did the wifi on/off button get hit during the reset? Happens a lot. You have to push and hold it for at least 2 seconds to re-enable the wifi

Gabnxe's avatar
Gabnxe
Tutor
Jul 25, 2024
It’s also called AX1600. I checked the bottom of the router and it says RAX5🤷🏼

I tried the link on the splash page, but it doesn’t work.

I don’t see a wifi on/off switch anywhere.

Thanks.