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Forum Discussion
jp256
Jul 31, 2026Aspirant
RAX50 5GHz not connected to internet
RAX50 suddenly lost 5GHz connection to internet. 5GHz signal is rated "excellent" by client devices but client devices using 5GHz network can no longer connect to internet. 2.4GHz works fine and clie...
FURRYe38
Aug 01, 2026Guru - Experienced User
Brand and model# of ISP Modem or ONT that the router is connected too?
What channels are you using on the router? Try 1 and 40 or 11 and 48?
After manually loading FW, did you perform a power OFF of the router and ISP modem for 1 minute then back ON?
Try a factory reset and setup from scratch?