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Forum Discussion
Cheybey1
Sep 13, 2024Aspirant
RAX50 Account Sign In Page not working
When attempting to login to the router (not on the app) but via attached computer I enter router login credentials and then get directed to a netgear login page that is not working. I enter my netgear login credentials and get a message "something went wrong, try again". Cannot access my router. Very frustrating. How do i shut off this redirect or make it work properly?
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have you tried using the router's ip address and not routerlogin?
Are you seeing a Denied Access page?
- Cheybey1Aspirant
After I log into the router, I get a Netgear account required page. When I login to the Netgear page, I keep getting "something went wrong. Try again" message.
What FW version is loaded on the Router?
Try reverting back to prior FW version after doing a factory reset and setup from scratch with the router not connected to the ISP modem/ONT.