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RAX50 AX5400 Dropping Clients - Message that Access Point is temporarily full
My router has been working fine for a long time but suddenly has started limiting clients connected. I have smartconnect enabled but only 14 devices are connecting at a time, including the 5 wired d...
Firmware v1.0.10.110
Connected to the fiber modem as it has since initial install (not sure of the modem information)
Phones will show that message when connecting now and half of the TV's in the house won't stay connected and have to be rebooted a half dozen times to actually gain access. Searches and signal get very slow at random times. Nothing has changed, the settings are the same as my initial setup. This happened several months back as well for about 1 month and now happening again. The best explanation is cycling.
Connected to the fiber modem as it has since initial install (not sure of the modem information)
Phones will show that message when connecting now and half of the TV's in the house won't stay connected and have to be rebooted a half dozen times to actually gain access. Searches and signal get very slow at random times. Nothing has changed, the settings are the same as my initial setup. This happened several months back as well for about 1 month and now happening again. The best explanation is cycling.
What fibre gateway is it?
Did you try factory resetting the router?
It is a Trendnet TFC-1000mga converter.
I have not factory reset the router but I can. I had no issues at all for almost a year and but now the issues linger and don't have any rhyme or reason.
Looking at the Downloads page, that version of FW is relatively new (posted just a few days ago).
If you were not having this issue before the FW update, then it would lead me to believe it is either a bad firmware, or maybe something with the actual update itself.
I would try resetting the router as the first troubleshooting step.
If that does not resolve it, then you may want to factory reset it. Please note that this does not set the FW back to initial firmware, but does clear out all of YOUR settings. Hopefully you do not have a lot of personalized settings (reserved addresses, etc) to recreate. If you do, then make sure you take screenshots of them before resetting so it is easier to recreate. This would still leave you with 1.10.110 firmware.
If that still does not resolve the issue, you may want to revert back to the older version of the firmware (1.0.5.106) and see if the issue goes away. You can find this firmware on the Downloads page. If reverting back to 1.0.5.106 makes the issue go away, then that would appear to point to the 1.10.110 version of the firmware being bad.
Please let us know how these troubleshooting steps worked (or did not work if that is the case), especially if it only goes away by reloading 1.0.5.106.
- I just updated the firmware thinking that might help the issues. The issues have happened before for a limited time. When the fiber tech came out and installed the new gateway we could see the signal going in and out. Like the radio signals were cycling. I think took off smartconnect and individually connected devices to the separate radios. That worked for about 3 weeks before it started back up with the cycling. I then I enabled smartconnect again and things settled for about 2 weeks before the most recent series of issues. I am thinking the router itself is bad but maybe a factory reset will clear the demons. I'll post what I find.
Thanks for all of the replies.