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Forum Discussion
Ericwig
Aug 12, 2022Aspirant
RAX50 AX5400 SONICWALL FIREWALL QUESTION
Purchased nighthawk AX5400. Ran into installation problem that suggested I call for support. Was told error was associated with to many devices attached to system. Was told that that I was going to be...
FURRYe38
Aug 13, 2022Guru - Experienced User
The RAX already has a firewall built in.
Ericwig wrote:
Purchased nighthawk AX5400. Ran into installation problem that suggested I call for support. Was told error was associated with to many devices attached to system. Was told that that I was going to be referred to a technician that would clean up my system and that I need to protect my IP address with SonicWall firewall which I agreed to purchase. It was sold by Geeks on Line entity. When I went on line to investigate SonicWall I noted that it looked like they sell a device that went in line with system not something that was installed. My question is is Geeks on Line an entity that is associated with NetGear and is SonicWall a firewall that works with Netgear router AX5400? Question is was I scammed?
michaelkenward
Aug 13, 2022Guru - Experienced User
Don't they all?
Another sign that this was a scam.
FURRYe38 wrote:
The RAX already has a firewall built in.
- FURRYe38Aug 13, 2022Guru - Experienced User
Yep.
- michaelkenwardAug 13, 2022Guru - Experienced User
Looking at the "Geeks on Line" site, if that is what we are talking about, I can't see that it makes any great claims for a Netgear connection.
So I don't know if that is right and how Ericwig got there.
If it is passing off in any way, then it could be something that ChristineT might like to pass on to the lawyers.
- EricwigAug 13, 2022AspirantI was using the Nighthawk application to install and it got me to a point were it told me that it had failed do to an error and to connect with support. Which I did and connected to an individual who said he was Netgear support named Sam. Sam asked what error was incured and told me my system had been compromised and that he was referring me to a technician which could clean my system up and install an IP firewall called SonicWall. I ended up buying a lifetime support for $549. Which went off pending last night. If legal could help it would be appreciated.