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Forum Discussion
RAX50 AX5400 WAN disconnecting every 20 minutes
Hi, I'v just purchased a new RAX50 in the UK and the WAN link seems to disconnect/drop regularly (around every 20 minutes). Renewing the DHCP lease seems to reconnect. I have FTTP which t...
Perform a factory reset and test. Use the rear pin hole reset method. If that fails reinstall the latest firmware manually and then perform a factory reset.
Do not use a saved profile, set the router up as new.
Thanks. A bit more information as I've tried a few things already including:
1) I'm running the latest firmware 1.0.3.96
2) I've done a factory reset a few times
3) I've tried setting the WAN MTU to 1492
As a last resort I did try going back to the earliest firmware as I'd seen some folks with different devices indicating that solved a similar problem for them but no luck unfortunately!