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Forum Discussion
jk_rax50
Feb 03, 2021Follower
RAX50 Dropping Internet Connection
Ever since I purchased this Nighthawk RAX50 router, it drops the internet connection daily and a couple times at that. The red internet LED light will come on for just a few seconds with no connecti...
plemans
Feb 04, 2021Guru - Experienced User
Setup:
- RAX50 Wifi 6 router. Firmware is current.---what actual firmware? this is key as they change or someone else in the future could be using this as reference.
- ISP speeds up to 500G---maybe you mean 500mb?
- ISP provided modem---which modem is it? another key.
- OoS is enabled. (didn't make a difference either way)----qos isn't recommended at speeds >250mbps.
since install, has a factory reset and clean reinstall (not from backup) ever been done? the rax devices were released before the AX spec was finalized. They means they got a few updates from release. And sometimes they needed a factory reset to clear out old/band settings after firmware changed. If you haven't, I'd start with that.