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Forum Discussion
RAX50 Internet LED is red
I have a Nighthawk router, AX5400 6-Stream ("RAX50"). The Internet LED light is red, even though I have internet service. (We are connected through a cable modem provided by the ISP.) Could someon...
Hello TheeDJ,
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https://www.netgear.com/support/contact.aspx
Christian
Christian_R for years the standard on all NGR routers:
The red (or amber) Internet LED does indicate there is an Ethernet link on the Internet/WAN port, however the Internet connection was not established, or the Internet connection check does fail under some strange conditions despite of the Internet is up and running nicely*.
*Wally brain forgot the detail - some special condition (failed ntp date/time? sometimes where PPPoE with authentication is required in combination with a wrong sequence?) can cause this condition.