NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX50 Internet LED is red
I have a Nighthawk router, AX5400 6-Stream ("RAX50"). The Internet LED light is red, even though I have internet service. (We are connected through a cable modem provided by the ISP.) Could someon...
I’ll give that a try. If that’s the workaround seems to point to some kind of bug in the firmware. I was running 1.0.3.96 but downgraded as the led issues seemed to be one of just several in that release. I’ve since downgrade the firmware to 1.0.2.94 where the issue wasn’t present.
Although the category is RAX40 my router is RAX50.
Same issue over here. Newly router suddenly showing red light. Internet is working.
Issued a case at the Netgear support site...curious what the answer will be.
Turns out once I updated to 1.0.5.106 the issue appears to be resolved. Been going back and forth with Netgear on this one for almost 3 months. What firmware are you on currently?
I'm on 1.0.5.106_2.0.70 ... as you say...back and forth.