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Forum Discussion

rpmurph8300's avatar
rpmurph8300
Apprentice
Jul 21, 2020

RAX50 Latest Firmware Not Available On Web/GUI Update Doesnt't Work

For some reason RAX50 doesnt show up in the model list for this post.     RAX50 GUI shows latest firmware is 1.0.2.32. Whats on the Netgear site is 1.0.2.30 (Hot Fix) and it says beta in the title...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jul 22, 2020

Hello rpmurph8300,

 

Thanks for your feedback, I'll have it forwarded to the necessary teams. Firmware v1.0.2.32 should be up on the support site soon.

 

Regards,

Christian 

  • rpmurph8300's avatar
    rpmurph8300
    Apprentice
    Jul 22, 2020
    Thank you for the reply. I will keep an eye out for it.
  • rpmurph8300's avatar
    rpmurph8300
    Apprentice
    Jul 24, 2020

    Is there an ETA when it should be uploaded to the Netgear site? Thank you.

    • rpmurph8300's avatar
      rpmurph8300
      Apprentice
      Jul 25, 2020

      The firmware is available on the site as of this morning. One issue i found though is on the Guest Network settings you are unable to remove the check box for "allow guests to see each other and access my local network." I dont know about anyone else but if I'm enabling a guest network i dont want them having access to my local network, just the internet. I've attached a picture for reference. Thank you.

       

       

      • rpmurph8300's avatar
        rpmurph8300
        Apprentice
        Aug 18, 2020

        Looks like same issue again with an even newer firmware showing up the Router, but is not available on the RAX50 support site. Version is 1.0.2.66. Thank you.

  • rpmurph8300's avatar
    rpmurph8300
    Apprentice
    Aug 24, 2020

    Hi Christian,

     

    Looks like the same issue with the latest firmware. Can you assit with get this resolved? There's a GUI Langauge error that appears when trying to update from the GUI so it has to be uploaded manually. Thank you.

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Aug 28, 2020

      Hi rpmurph8300, 

       

      Thanks for bringing this up. I'll have it forwarded to the team. 


      Regards,

      Christian

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Sep 03, 2020

      Hi rpmurph8300, 

       

      I got a few questions when you get a chance: 

       

      1. What language user applied on GUI?

      2. The original FW version and target upgrade FW version?

      3. Steps he took to reproduce issue?

       

      Thanks,

      Christian 

      • rpmurph8300's avatar
        rpmurph8300
        Apprentice
        Jan 17, 2021

        Does anyone know when the latest firmware 1.0.2.82 will be uploaded to the Netgear support site?