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Forum Discussion
RAX50 no 5G Internet access
I bought a Rax50 on 10-1-21. I immediately had issues. Called in and support had me changing all sorts of settings. Then he hung up on me. I went into hospital got out called support and they wouldn't...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?