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Forum Discussion

multithread's avatar
multithread
Follower
Feb 18, 2021

RAX50 resets to factory defaults after firmware upgrade to V1.0.2.82_2.0.50

RAX50 is setup to automatically update Firmware, and after Firmware update, the RAX50 resets to Factory Defaults, which is unacceptable. 

Hardware Version: RAX50
Firmware Version: V1.0.2.82_2.0.50
GUI Language Version: V1.0.2.82_2.1.46.1

 

Why is this resetting to factory defaults after a firmware upgrade?

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    If the firmware change is large enough, sometimes a factory reset is needed  because old settings can cause issue. 

    You can disable auto-updates and do them when you choose.