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Forum Discussion
pdeprez
Feb 03, 2021Initiate
RAX50 router power light steady white but nothing works anymore
AX5400 don't know the firmware # because I can't connect to it (neither wired or wifi) Bought it August 2020, so 90 day support has expired. Unit worked reasonably well for 5 months. Then I h...
plemans
Feb 03, 2021Guru
maybe the power failure/surge caused the firmware to be corrupted.
You can try recoving it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
pdeprez
Feb 03, 2021Initiate
Thank you for your suggestions. I enabled tftp on my Windows pc and set the IP address, but 'Connect request failed'. When I hold in the reset button and power up the router I don't get an orange power button and it doesn't flash. It just goes solid white. I tried several times.
I'll take a look at nmrpflash.
- tigro002Feb 17, 2021Aspirant
I have the same exact issue. I tried the rest procedure and the power button does not flash and remains steady white. were you able to find a solution?
my router appeared to have been bricked while trying to perform a firmware update from my iphone using the nighthawk app.