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Forum Discussion
RAX50 unstable after wireless config changes
I picked up the RAX50 a week ago and have been using it in Access Point Mode (5GHZ only, 2.4 turned off). It appears to work fine until I make some type of wireless change like: - a channel change ...
I have the same exact problem with RAX50. I originally thought it was a bad 5GHz channel setting or something along those lines but I have been unable to resolve this. The device is just faulty. It peridoically and randomly loses connection to the internet over the 5GHz wifi. The signal is present and strong across the house, but devices that connect over the 5GHz network get a "No access to the internet" error.
If connected to the 2.4GHz network, everything is fine.
This happens randomly and regularly and the only way I have found to resolve this is to reboot the router. The connection is then restored and everything works as expected.
I also noticed that the connection degrades over time. After a reboot connection is working and bandwidth is fast across the whole house. After a few days it starts struggling a bit, sometimes dropping the bandwidth to low 2 digit megabits, then eventually it all goes to hell and the router needs to be rebooted.
Extremely disappointed to have spent more that $300 on this product...
What firmware version are you at?
The one I returned that was trouble was at .64 (latest back in July). Could have been firmware, could have been hardware but it was easier to just return it, I didn't really need it other than to try something newer.
I bought another RAX50 a month later seeing that the latest firmware then was now at .66 with a long list of fixes AND it was on sale again but $100 cheaper. This one started off pretty stable so I kept it.
I updated had it updated first to .66 and then running as an AP (5GHZ only, DFS channel 100, 2400mbps mode, UPNP off, that's all) for 3 weeks straight, daily internet audio and video streaming from multiple devices, plus routine local LAN full computer backup every other day (multiple devices).
Friday (2 days ago), one Wifi 5 tablet got the connected/no internet (connected but couldn't reach any local addresses like the RAX50 ip either). No problem with any other device, and the tablet had no problem connecting and getting internet through the main router. Seeing that firmware .72 just came out, now was a good time to install and reboot. So far so good. the only issue I see still is that it still can't sync time with the NTP server, whether the default or an alternate I tried. Not a big deal for me as I don't do any scheduling or anything, but it's outstanding through a few firmwares already.