RAX50 WI-FI stopped working and Basic Admin page inaccessible

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danlb wrote:

My RAX50 has suddenly stopped broadcasting any wi-fi SSID.

Have:

• Re-booted

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Start with the usual troubleshooting steps.

Restart your network in this sequence:

• Turn off and unplug modem.
• Turn off router and computers.
• Plug in and turn on modem. Wait 2 minutes for it to connect.
• Turn on the router and wait 2 minutes for it to connect.
• Turn on computers and rest of network.

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• Both wi-fi lights are off

 

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Press the wifi on/Off Button.

• Cannot enter the Basic part of Admin page

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What happens when you try?

If there is one it might help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?

I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.