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Forum Discussion
jtompson
Aug 22, 2020Aspirant
RAX50: Wifi becomes unresponsive daily
Purchased the router 3 days ago. At least once a day (usually at night, but that might just be a cooincidence) wifi channels (2 and 5GHz) become unresponsive. The ssid shows up, but they cannot ...
jtompson
Aug 22, 2020Aspirant
FYI: The problem doesn't appear to be channel congestion. However, this was done while wifi was functional. I'll try again when it breaks again.
Christian_R
Aug 27, 2020NETGEAR Employee Retired
HI jtompson,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
http://www.netgear.com/support/contact.aspx
Christian