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Forum Discussion

Javadrinker's avatar
Javadrinker
Aspirant
Dec 05, 2021

RAX50

RAX50 latest firmware not that it makes any difference at all.  This router has had 5G issues since i bought it. I gave up talking to support as I got no where rebooting and factory resetting the dam...
Javadrinker's avatar
Javadrinker
Aspirant
Dec 05, 2021

now I have to log out of everything, and go reboot the system..you know cable modem, router, security system, wifi extender...

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Dec 06, 2021

    Is the extender too far from the router to get a good 5ghz signal?

     

    DarrenM

    • Javadrinker's avatar
      Javadrinker
      Aspirant
      Dec 06, 2021

      This is NOT about the extender this IS about the router. I have 3 laptops within 6 ft. of the router.  IF using the 5GHz band it says "Connected,secured" but if you attempt to go to oh lets use Netgear.com and you get 1) the connection timed out, 2) This page cannot be displayed, or best yet 3) just nothing. Switch to 2.4GHz band and everything works.