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Kicker96fs's avatar
Kicker96fs
Aspirant
May 03, 2023

RAX50

ust got his up and running this past weekend, hooked everything up. Then they pushed a firmware update the other night and now I can't get my Nest thermostat to find it, now my wifi light bulb controlled by Alexa, nor does it find itself in the nighthawk app!

I have rebooted the router to no avail.

I had a heck of a time getting Alexa to find it. All this after the update to firmware V1.0.12.120_2.0.83

Any ideas?

Thanks in advance!

1 Reply

  • Anytime there's an issue after a firmware update, a reasonable first response would be to try a factory reset and reinstall. 

    Have you tried this?