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Forum Discussion
Artisan54
Nov 21, 2024Aspirant
RAX54 slow speed especially upload
hello, spectrum just sent me a new modem because they upgraded me to faster speed of 600mbps. I installed the modem and instantly started having issues with my router RAX54. the speeds were all ove...
- Nov 22, 2024
Might actually be the modem. Swapping modems can cause connections (coax) to loosen or be bad. Have you hardwired directly into the modem to check the speeds on it?
plemans
Nov 22, 2024Guru - Experienced User
Might actually be the modem. Swapping modems can cause connections (coax) to loosen or be bad. Have you hardwired directly into the modem to check the speeds on it?
- Artisan54Dec 09, 2024AspirantTurns out it was the modem. It needed to be redone on their end. But took like 3 calls to get it done.
- FURRYe38Dec 09, 2024Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡